If, for any reason, you are not satisfied with your Ball Watch order, we will happily accept a return at our own expense, provided it is made within 14 days of the original product’s delivery date. Once your return is accepted, a return label will be provided. The product must be returned within ten days of the initiation of the return approval.
Please note that all Ball Watch products must be returned in their original condition, new, unused, and perfect, with all protection tags and stickers attached, along with the original Ball Watch box and delivery package, including all accessories and documentation. We will not be able to accept returns if the product shows signs of wear or has been used or altered from its original condition in any way.
To start a return, please email us at [email protected], clearly stating your order number and the reason for the return.