You can return any BAUSELE product up to 14 days after receiving the delivery should it not be suitable. Simply email us your order number and the reason for the return, and we will be happy to assist you. Please note you will have to arrange and pay the cost of the postage.
We recommend using a fully tracked service, as you are responsible for your package until it reaches us. Once your returned item is received, a refund will be processed for the amount of that item paid to us, less any taxes and duties paid, as these are non-recoverable. If the returned watch is not in its original condition, we will refund you this amount, less any costs required to refurbish the watch to its original condition.
To start a return, please email us at [email protected], clearly stating your order number and the reason for the return.