If, for any reason, you are not entirely pleased with your purchase, we offer a return option within 14 days of delivery. The responsibility for arranging and covering the cost of return postage rests with you. We strongly advise using a fully tracked service for the return, as the responsibility for the package remains with you until it reaches our facility.
The returned Ikepod products must be in original, new, unused, and in perfect condition. All protection tags and stickers should be intact, and the item should be returned with the original Ikepod box, packaging, all accessories, and documentation. Ikepod cannot accept returns for products that show any signs of wear, have been used, or have been altered from their original condition in any way. Please be aware that Ikepod is unable to refund any bank charges or currency conversion fees that your card provider may have incurred.
We appreciate your understanding and adherence to our return policy. To start a return, please email us at [email protected], clearly stating your order number and the reason for the return.