Shipping
Your Bausele order is shipped free of charge with UPS or FedEx. Once your order has been processed and prepared for shipment, you will receive an order confirmation. Your Bausele watch will be delivered within 5 to 7 business days after that, depending on your location.
Orders are shipped from different locations depending on your region:
- For US customers, orders are shipped from Charlotte, North Carolina.
- For European customers, orders are shipped from La Chaux de Fonds, Switzerland.
- Elsewhere in the world, orders are shipped from Sydney, Australia.
Products will be sent to the address you provided when you placed your order. Depending on your location, you may have to pay customs duties, which are levied once a shipment reaches your country. You must meet any additional charges for customs clearance. Please note that customs policies vary from country to country. We recommend you contact your local customs office for further information. Please note that international shipments may also be subject to cross-border inspections by customs authorities.
If you have any further inquiries or require assistance, please don’t hesitate to reach out to us at [email protected].
See our Shipping policy for more information.
Returns
If you’re not thoroughly satisfied with your order, you can return the Bausele products purchased on The Watch Pages within 30 days of the purchase date, provided they meet the following conditions:
Products must be in original, unused condition with all tags, stickers, accessories, and documentation intact, including the original Bausele box and delivery package. Returns will not be accepted if the product shows signs of wear or has been altered. Note that we cannot refund any bank charges or currency conversion fees. Please note you will have to arrange and pay the cost of the postage back to us. We recommend using a fully tracked service as you are responsible for your package until it reaches us.
To initiate a return, email us at [email protected] with your order number and reason for the return.
See our Returns and Refunds policy for more information.